ilexmedia



A few things you might like to know :


1. Do you sell bar-code?

Yes, we can add a bar code for you. We assume you like to sell your product in North America, and then we will add UPC Bar Code to your artwork. If you like to sell your product in other countries like Europe, Australia, Asia, South America, then we will add EAN Bar Code for you. The cost to add the bar-code for you is USD$10. We will add your bar-code to the back cover and return a digital proof for your approval.

2. What’s your standard production time?

The standard production time is 7 days after we have received your artwork and master. The standard shipping time is about 4 days by FEDEX saving shipping process.

Our quotation to you is OK to include a proof set process prior mass production.
If you have time to do a proof set process for your project, we will need to add more time for such purpose.

The proof set is producing the content check disc with label printing on top. This disc would be exactly the same as what you will receive of your order.

We will also ink-jet print a soft digital-print for the packing material. This soft digital-print is for your text size, panel location and color reference. This soft digital-print is NOT the machine pressed proof, so NOT the same as final production.

The proof-set process can be completed within 48~72 hours after we have your master & approval for the disc label & packing material.

The shipping time for the proof set and final production is about 2 ~3days.

3. Do you do replication or duplication?

There is a difference between replication and duplication in our industry.
We are doing replication, not duplication. For replication, we are taking your source master CDR/DVDR to make a stamper through mastering process. With this stamper to go through further injection/sputtering/lacquering for a readable piece of disc. The last process is printing process for disc label. The replicated discs are like the titles you can buy from retailer with the silver background on the data side. For duplication, it is using CDR/DVDR to via burning process piece by piece.

4. Should I do offset full color print or silkscreen printing on to my disc?

There is no price difference if you do full-color offset printing process or silkscreen printing process. If you have photo image, more colors, we recommend you do full color offset printing process, the resolution is higher. If you like to do silkscreen printing, please supply vector format file, using illustrator to make the file, supply us pantone color for each layer artwork you like us to print. Any questions about Offset print v.s Silkscreen, please contact our sales team, we can give you some example.

5. What’s payment method?

We prefer wire-transfer, we can send you the payment instruction with our bank information.

6. Do you accept credit card payment?

We are very sorry that we can not take credit card payment. Part of the reason that we do not setting up this system is because the majority of our customers are brokers providing CD/DVD replication services. And they are paying the payment to use on a monthly basis with wire-transfer way.

The only way we can take is for Paypal, but their service charge to the selling side is close to 4%. For manufacturing side, our margin is very low, so we can not afford such waste. If you really need to use Palpal to pay, we are fine, but we will need to bill 4% additional to the invoice.

7. Should I have my pack with the inside folding spine printed?

Yes, to have the reverse inside folding spine printed would look nicer for your product. And it is ok to align your inside panel artwork with reverse inside folding spine printed. If you wish the inside spine to be printed, then instead of printing 1sided, we will need to print 2 sided. There is an additional small incremental charge to get the reverse inside folding spin printed.

8. What type of cardboard stock to use?

For each type of our pack options, there is standard default thickness. But you do have multiple choices to the thickness of stock thickness to us, as well as the color of the board to use from white, brown, gray, recycled, higher and lower post-waste percentage board.

9. Do I need inner sleeve for your disc?

If you need to add any type of sleeve to pack your disc before inserting into the pocket of the your pack, please leave a message to the “Message block” before you click the SEND button.

10. Adding additional color printing?

If you need to add any spot color or metallic color, please leave a message to the “Message block” before you click the SEND button.

11. Adding foil effect?

If you need to add foiling effect, please make sure you select it when you fill in your manufacturing quote, or leave a message to the “Message block” before you click the SEND button.

12. Adding Spot UV on top of matt cello?

If you need to spot UV only or Spot UV on top of matt lamination, please make sure you select it when you fill in your manufacturing quote, or leave a message to the “Message block” before you click the SEND button.

13. Adding Gloss or Matt Cello?

If you need to add gloss cello or matt cello, please make sure you select it when you fill in your manufacturing quote, or leave a message to the “Message block” before you click the SEND button.

14. Adding Debossing or Embossing?

If you need to do debossing or embossing to your pack, please make sure you select it when you fill in your manufacturing quote, or leave a message to the “Message block” before you click the SEND button.

15. Adding a Slipcase?

If you need to add additional slipcase either regular side load slipcase or tube type, please leave a message to the “Message block” before you click the SEND button.

16. Adding a promotion or an eye-catching Sticker?

If you need to add additional sticker to the top of shrink-wrap of your pack, please leave a message to the “Message block” before you click the SEND button.